Frequently Asked Questions
Everything you need to know before booking your reading.
✦ Which reading should I choose?
Choose Quick Question if you only need one direct answer.
Choose 3-Card Clarity if you want more detail around one situation.
Choose Love & Connection for romantic situations, crushes, exes, dating, reconciliation, or understanding the energy between you and another person.
Choose Look Into My Future if you want insight into upcoming energy, opportunities, challenges, or the likely direction of one area of your life.
Choose Deep-Dive for layered situations, complicated circumstances, or several closely related questions about one main topic.
Choose the Multiple Questions Bundle if you already have several separate questions and want one card + a direct interpretation for each.
✦ How will I receive my reading?
Your reading will be sent as a written response by email or text using the contact information you provide at checkout. There are no calls or live appointments.
✦ How fast will I get my reading?
Most readings placed during working hours before 8 PM are delivered within approximately 1–3 hours.
Larger or more detailed readings may take longer. Please allow up to 48 hours maximum for delivery.
✦ What do you need from me?
Depending on the reading, I may ask for your first and last name, birthday, zodiac sign, and your question or area of focus.
For love or connection readings, information about the other person may also be requested.
✦ Do I have to give a lot of context?
No. A little context is welcome, but you do not need to tell me the entire story.
I prefer to let the cards speak first and use your question as the main focus.
✦ What kinds of questions work best?
Clear, focused questions usually give the best readings. Open-ended questions can also give more detail than simple yes/no questions.
For example, instead of only asking:
“Will we get back together?”
you may ask:
“What should I understand about the possibility of reconciliation?”
✦ Can I ask about another person?
Yes. Love and connection readings can explore the energy, patterns, and dynamics surrounding another person and your connection with them.
The reading is meant to provide insight into the situation rather than guarantee another person’s private thoughts, intentions, or future actions.
✦ Can I ask the same question more than once?
You can ask different questions about the same situation, but repeatedly asking the exact same question may not give you anything new.
It is usually better to give the first reading some time or approach the situation from a different angle.
✦ Can I ask health, legal, or financial questions?
I do not provide medical diagnoses, legal advice, financial advice, or predictions involving serious health outcomes.
Questions in these areas may be declined or redirected toward personal guidance and reflection instead.
✦ Are readings private?
Yes. Your question, personal information, and reading will be treated as private and used only to complete and deliver your order.
If you send feedback or a testimonial, identifying information will not be publicly shared without your permission.
✦ Do you offer refunds?
Because readings are personalized services created specifically for you, completed readings are non-refundable.
If there is an issue with your order, please contact me so I can review what happened.
✦ Are tarot readings guaranteed to come true?
No. Tarot reflects current energy, patterns, possibilities, and potential direction.
Choices, circumstances, and energy can change over time, so readings should not be treated as guaranteed predictions.
✦ Do I need to be 18?
Yes. Tarot By Jayla readings are for clients 18 years of age or older.